Cancellation Policy

At F Gear, we understand that plans can change. If you need to cancel your order, please review the policy below to understand when cancellations are possible and how refunds are processed.

Order Cancellation (Received the request before order was shipped out)

You may request to cancel your order before it has been shipped from our warehouse.

To cancel an order, please contact our customer support team as soon as possible with your order details. Once the cancellation request is confirmed, the order will be cancelled and the applicable refund process will begin.

Orders Already Shipped

Once an order has been dispatched and then cancelled:

For orders in transit, you may choose to reject the delivery and once the shipment reaches us we will initiate the refund process.

if it is already delivered to you then it will be considered a return. You may initiate a return in accordance with our Return & Refund Policy.

Refund for Cancelled Orders

For prepaid orders cancelled before dispatch:

The full order amount will be refunded.
Refunds will be processed to the original payment method used during checkout.
Depending on your bank or payment provider, it may take 5 to 7 business days for the refunded amount to reflect in your account after the refund has been initiated.