Cashback Eligibility & Terms

1. Customer Eligibility

  • The offer is available only to verified buyers of genuine F Gear products.

  • A valid purchase invoice is required to claim the cashback.

  • The offer applies only to genuine purchases.

  • The cashback claim must be submitted within 60 days of purchase.

  • Products that have been returned, cancelled, refunded, or exchanged should not qualify for cashback. This condition is not clearly mentioned in the current documents and should be added after client confirmation.

2. Eligible Social Media Posts

  • The content must be posted publicly on Instagram.

  • The customer’s Instagram account must be public when the claim is submitted and verified.

  • Only Instagram feed posts and Reels qualify.

  • Instagram Stories alone do not qualify.

  • The post must remain live and publicly accessible during verification.

  • Private, deleted, archived, or inaccessible posts do not qualify.

  • The customer must tag @FGear.in.

  • The customer must use #MyFGearStory.

  • A separate qualifying post is required for each product claim.

3. Content Requirements

  • The photo or video must be the customer’s original content.

  • The genuine F Gear product must be clearly visible.

  • The content should ideally show the product in use, during travel, or as part of the customer’s everyday experience.

  • Stock images are not accepted.

  • AI-generated images or videos are not accepted.

  • Content belonging to another person is not accepted.

  • Misleading or heavily manipulated content may be rejected.

  • The content should be clear, well-lit, and of sufficient quality for verification.

4. Information Required to Claim Cashback

To submit a cashback claim, the customer should provide:

  • The live Instagram post or Reel link

  • The original high-quality photo or video file

  • A clear copy of the valid purchase invoice

  • The required UPI or payment details

  • Any additional information needed to verify the purchase

All details should be submitted through WhatsApp:

+91 90661 61590

5. Cashback Calculation

  • The cashback amount will be 10% of the eligible price paid for the F Gear product.

  • Shipping charges are excluded from the cashback calculation.

  • The documents currently provide conflicting information about taxes:

    • The thank-you card says “excluding shipping.”

    • The A4 terms document says “excluding shipping.”

  • The client must confirm whether taxes are included or excluded.

  • The same wording should then be used on the card and website.

6. Cashback Payment

  • Cashback will be processed only after the purchase and social media post have been verified.

  • Once approved, the cashback will be transferred to the customer’s UPI account.

  • Payment will usually be completed within 4–5 working days after verification.

  • Incorrect or incomplete UPI information may delay the payment.

  • F Gear should not be responsible for delays caused by incorrect payment details supplied by the customer or by third-party payment providers.

7. Claim Limits

  • Each eligible F Gear product can earn cashback only once.

  • Only one claim can be made per purchased product.

  • Duplicate claims for the same product or invoice are not allowed.

  • If a customer purchases multiple eligible products, a separate qualifying post should be created for each product.

  • Each claim must be supported by a valid invoice.

9. Reasons for Disqualification

A claim may be disqualified for any of the following reasons:

  • Fake or unverifiable purchase

  • Invalid, altered, or incomplete invoice

  • Duplicate cashback claim

  • Duplicate or bot-controlled social media account

  • Purchased or artificially generated engagement

  • Misleading content

  • Stock or AI-generated content

  • Content copied from another person

  • Private or inaccessible Instagram account

  • Deleted, archived, or unavailable post

  • Missing tag or campaign hashtag

  • Claim submitted after the 60-day deadline

  • Product not clearly visible

  • Failure to submit the required files or information

  • Suspected misuse, manipulation, or fraud

10. F Gear’s Rights

The website should state that:

  • F Gear may verify every purchase, post, account, and submission.

  • F Gear may reject entries that fail to meet the stated requirements.

  • F Gear may request additional information before approving a claim.

  • F Gear may withhold or cancel cashback in cases of suspected misuse or fraud.

  • F Gear may modify, suspend, or withdraw the offer at any time.

  • F Gear’s decision regarding eligibility and approval will be final.

  • F Gear will retain all content rights for submitted content and may use, edit, publish, or share it as required.

11. Customer Support

Have questions about your cashback claim?
WhatsApp us at +91 90661 61590. We’ll be happy to help.